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BuildOps empowers your team to safely practice social distancing without sacrificing quality or efficiency.

Service Dispatch Software

Keep your team safe and your company prepared for the future

Eliminate face-to-face communication with employees and customers without skipping a beat.

For your team

  • By storing your data in the cloud, your whole team can access the information they need from any device.
  • Technicians receive notifications when a job is added to their schedule and can view all job details and service history in the mobile app.
  • No paper or manual processes means less people required to be in the office. Your staff has what they need to work from their homes or go directly from home to job site and back.
  • Make hygiene standards top priority on EVERY job. With custom workflows, you can add required safety steps and protocols for technicians to follow directly into the work order.

For your customers

  • Technicians can quickly locate customer contact info in the mobile app to request approvals or verify safety procedures.
  • Photo/video functionality allows you to show customers problem areas and document work without ever being in the same space. Customers can review the work completed, sign for approval, and pay invoices from wherever they are.
  • Create and send detailed proposals from whatever device you’re on – whether in the office or working from home.
  • Give customers the details they want to see. Through the BuildOps platform, your customers can log into their account to view job history, request service, and pay invoices anytime.
dispatch board

Run your operations as smoothly as if it were business as usual.

  • Make changes on the fly. When your project schedules change, as they likely have for you, BuildOps makes it easy to adjust and prioritize jobs.
  • Dispatch from anywhere. Dispatchers simply drag and drop a work order to assign the job to your technician’s mobile device.
  • Intuitive scheduling helps you balance long- and short-term projects, maintenance agreements, and high priority service requests.

Make data-backed decisions to optimize your resources and maintain productivity.

  • Get the reporting you need to make hard decisions. Quickly identify changes in sales trends, technician profitability, and workforce capacity, so you can make the right calls to keep your business afloat.
  • Create custom reports to see what’s going on at every level of your business, identify trends, and adjust in real time.
  • Intuitive sales planning helps you surface jobs to work on now (like PM work), while prioritizing others for the post-pandemic rush.
  • Leverage reporting to locate inefficiencies. Streamlining these now will pay off long after the crisis is over.

Book a free custom demo, and we’ll show you how it works.

Discover why commercial contractors trust BuildOps to run their business.

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