Easy on your dispatchers, efficient for your techs.
The right tech for the job — on every job.
Some technicians are better qualified for certain jobs than others, but choosing the right tech or team is easy with our built-in Smart Dispatch board.
BuildOps leverages your team’s skillsets and availability to identify the best tech for the job, reducing call-backs and improving efficiency.
Real-time updates for better time management.
Stay up to speed in real time. Technicians get automatic notifications straight to their phones when jobs come up, get canceled, or are modified in any way.
Eliminate the need to call, text, or send an email just because job details change.
Dispatching is hard, but we make it easier.
Keep your dispatchers happy by allowing them to create, edit, and view jobs without ever having to leave the dispatch map.
Your team in the office can clearly see where your techs are in the field and when they’re available for the next job. When a customer calls with an emergency, both sides are in sync and ready to respond.
BuildOps Customer Experiences
Dispatch Software FAQ
Why should my business have dispatch software?
Dispatch software is used to manage your technicians across ongoing and upcoming jobs. More importantly, it enables you to adjust your workforce on the fly as jobs are completed early or run long.
Over the past few years, many companies have had to integrate third-party dispatch boards into their larger field service software. The BuildOps all-in-one platform includes built-in dispatching, enabling field service companies to efficiently make better informed and profitable decisions.
How does a dispatch board make running my business easier?
In short, a quality dispatch board will quickly provide your dispatchers with the information they need, when they need it.
The BuildOps dispatch board highlights critical information like schedule conflicts, jobs running late, unassigned jobs, and more. As a result, your dispatch team can focus on the highest priority issues.
How does dispatch software facilitate communication between office and field?
Good dispatch software streamlines the communication between your office and technicians. As jobs are assigned to technicians in BuildOps, techs have immediate access to work order and customer details right on their mobile devices.
In addition, technicians can update their status (working, on a break, completed, etc.), so dispatchers have visibility into the entire team’s availability.
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