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Building Momentum: How Contractors Turned Challenges into Wins in 2024

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For many contractors, 2024 was a year of transformation—finding new ways to tackle persistent challenges, embracing innovation, and setting their businesses up for long-term success.

At BuildOps, we’re proud to have been part of that journey.

This year, our customers showed us what’s possible when bold ideas meet the right tools. From revolutionizing billing processes to scaling operations with confidence, these businesses didn’t just adapt—they thrived.

Here’s a look at the standout stories from 2024 and the themes that connect them.

Rethinking the Foundation

Big breakthroughs don’t always require a total overhaul; sometimes, it’s about refining the building blocks of your business. For Rabine Group, 2024 wasn’t about sweeping changes—it was about turning billing from a back-office task into a catalyst for growth.

Rabine’s CFO, Arik DeCleene, reflected on the impact of modernizing their approach.

“We’ve been able to speed up the time it takes to bill customers, which also downstream impacts our cash flow, improving that for our business.”

This shift didn’t just save time—it unlocked new opportunities for revenue growth and stronger financial health. By rethinking their foundation, Rabine Group proved the power of intentional improvements.

The Power of Clarity

For contractors, clarity is more than a management tool—it’s a competitive advantage. Companies like Omnia Mechanical Group and Dane Electric embraced visibility this year, transforming their operations from the inside out.

Omnia Mechanical Group’s efforts to streamline their receivables process delivered striking results:

“We’ve definitely cut down in our receivables from about 90 or 120 days to about 30 days on average,” said Jonathan Clark, Owner of Omnia Mechanical Group.

Meanwhile, Dane Electric faced challenges with visibility into their invoicing:

“We didn’t know which projects had outstanding invoices or if they had been sent at all,” said Jason Watts, Assistant Service Manager, Dane Electric.

By embracing tools that brought transparency and real-time insights, these businesses improved cash flow, reduced friction, and built operational stability. When you can see every moving part, your team can focus on moving forward.

Scaling with Confidence

Scaling isn’t just about doing more—it’s about doing it right. For Jackson Mechanical and Hubbard Mechanical, growth in 2024 was grounded in smarter systems that ensured quality and control.

Jackson Mechanical achieved incredible growth this year:

“Since switching to BuildOps, our revenue has grown by 30% and we’ve doubled the number of tickets we can handle.”

For Hubbard Mechanical, growth meant creating space for strategic leadership:

“BuildOps allowed me to work on the business, instead of in the business,” said Art Hubbard, Owner of Hubbard Mechanical.

These stories remind us that scaling is about building a solid foundation—one that enables teams to handle more without losing sight of what matters.

Taking the Leap

Some businesses make change incrementally; others jump in with both feet. Jolma Electric showed what’s possible when you fully embrace transformation.

Facing inefficiencies and outdated systems, Jolma Electric reimagined their processes from top to bottom. The results speak for themselves:

“BuildOps has empowered us to confidently expand our service agreements and instantly track the revenue impact,” said Page Rosenlund of Jolma Electric.

By cutting administrative work in half and boosting customer satisfaction by 40%, Jolma Electric redefined their potential. Their bold steps forward set the stage for even greater wins in 2025.

Looking Ahead

2024 was a year of transformation, progress, and resilience for so many contractors. The journeys of our customers show us what’s possible when bold decisions meet the right systems.

As we celebrate these wins, we’re also looking ahead to 2025. What will it take to build smarter, scale bigger, and grow stronger? The answer lies in adaptability, focus, and tools that drive results.

Here’s to the builders, the doers, and the innovators who made 2024 unforgettable. We can’t wait to see what you accomplish next.

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