Don’t waste another hour on avoidable delays.
Mechanical contractors lose hours every week on repetitive tasks—waiting on RFIs, searching for specs, chasing down parts, and dealing with miscommunications. What if you could cut that time in half?
That was the core message from our recent conversation with Justin Wetherby and Jake Piehnik (BuildOps), alongside Peter Capuciati (Bluon). The panel shared practical strategies for tackling the biggest productivity drains in mechanical contracting—and it turns out, most contractors already know exactly where their biggest pain points lie.
Miscommunication: The #1 Productivity Killer
We polled attendees at the beginning of the session, and an overwhelming majority said their single biggest frustration was managing miscommunications between the field and the office. It’s no surprise why:
- Miscommunications lead directly to costly rework, project delays, and frustration across the team.
- As Jake, who spent over a decade in the field, noted, “Those handoffs can make all the difference between fixing something today or fixing something tomorrow.”
But solving communication challenges isn't just about technology. Peter emphasized it’s about reducing friction: "You can have all the data in the world, but if it's not accessible intuitively, the frustration factor kicks in, and technicians simply won’t use it."
Documentation: Getting Organized is Half the Battle
We ran another poll, and nearly half (46%) of attendees named “keeping all documents organized across projects” as their toughest documentation challenge
Contractors know how much time gets wasted hunting for manuals, specs, or previous service notes. And even when information is found, it's often outdated or incomplete. As Justin pointed out, the problem is usually “not what you know, but when you know it."
Solving the Problem: Clear, Accessible Information
To tackle these issues head-on, we introduced our new integration with Bluon to attendees.
- Bluon’s database includes detailed technical specs, manuals, wiring diagrams, and real-time troubleshooting data—accessible directly within BuildOps, without switching apps.
- Bluon’s AI "Copilot" is powered by insights from 100,000+ tech support calls, giving techs immediate, practical guidance for troubleshooting and repair.
- Jake stressed simplicity: "We positioned Copilot directly in the workflow, so techs aren’t wasting any time searching."
Practical Next Steps for Contractors
How do you actually reduce wasted hours and improve productivity?
- Tackle Miscommunication: Use tools that put the same real-time information in the hands of your field and office teams.
- Get Your Docs Organized: Store and access project documents, specs, and manuals centrally and digitally, updated in real time.
- Equip Techs with the Right Tools: Technology should be intuitive and fit directly into daily workflows—no complicated interfaces, no jumping between apps.
Bottom Line: You Can Reclaim Those Lost Hours
Peter summed it up clearly: "It's not just about saving time. It's about turning frustration into productivity."
If your business still struggles with miscommunications, document chaos, or wasted time chasing down basic information—there’s a better way. Don’t let avoidable delays hold your business back
Cut the wasted hours and put your team back on the jobsite where they belong.
