Workiz offers this must-have functionality, but BuildOps takes it several steps further:

• Drag-and-drop dispatching by technician skill, location, and availability
• Real-time technician tracking for fast + easy emergency response
• Automatic notifications to techs’ mobile devices when there’s a change or addition to their schedule

With Workiz, you need to create a job in order to create a quote, which can lead to confusion when you’re just bidding on a potential job. BuildOps allows you to create quotes without tying them to an existing job, send multiple versions to your customers as you negotiate, and adjust margins on the fly.

Predefine parts for scheduled maintenance, so you can order them in advance. Pre-load the workflow, so techs know exactly what needs done when they arrive. Confirm the customer rates, and their custom pricing will automatically apply throughout the life of that relationship.

This is another feature that makes BuildOps different not just from Workiz, but from every field service management platform on the market. If your business handles projects (small or large) in addition to service, look no further. BuildOps offers the technology to manage both, all under one roof.

Asset management is finally made easy:

• Optical Character Recognition enables techs to snap a photo of a data plate, and BuildOps automatically extracts the critical information (no fat-fingering 30-digit serials or deciphering chicken scratch).
• Tie tasks to specific assets in the proposal tool, convert the quote to a work order, then push tasks out to the right techs.
• When work is completed, it’s all documented in the respective asset history.

This feature is not part of the Workiz platform. In order to track techs’ location in real time, you’ll have to invest in a separate platform and integrate the two. BuildOps has this feature baked right in at no extra cost.

No more struggling to find what you’re looking for. BuildOps’ universal search is like Google for your business. Start typing in the search bar, and surface it instantly—whether it’s a customer’s history, a property location, or even a specific door code.

This is what gets your team to use the technology you invest in. BuildOps is unmatched in its modern design and intuitive user experience. Easy to navigate, use, and depend on.

BuildOps provides unmatched onboarding and support, completely customized to meet the needs of every customer. No “set it and forget it” or vague manuals that are your responsibility to decipher. We’re there for you every step of the way.

Build gated workflows that prompt techs to complete every necessary task on the job (and provide documentation where it’s needed). This is huge for quality control and reducing second truck rolls.

Create and assign custom forms to any workflow to collect the info you need from your techs. Contractors use them for all kinds of purposes from COVID safety checklists to refrigeration tracking.