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Jake Piehnik

Sr. Staff Product Manager

Jake Piehnik, Senior Staff Product Manager at BuildOps, brings frontline insight and product vision to every release. With experience in field service management and AI analytics at Parsable, Jake understands the day-to-day demands of service teams. At BuildOps, he’s focused on tools that increase technician productivity, improve service delivery, and make operations run smoother for contractors nationwide.

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Top 6 HVAC Web-Based Software Tools for Contractors

See how HVAC web-based software helps contractors stay ahead with faster dispatching & scheduling, efficient invoicing, and real-time job tracking.

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8 Best Refrigeration Service Management Software Tools

Explore the 8 best refrigeration service management software solutions built to streamline dispatching, improve workflows, and empower field teams daily.

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How and Why to Use a Field Service Dashboard for Your Ops

A field service dashboard can streamline your operations by consolidating critical information and actions. This article gives an overview of how to do so.

12 Best Field Service Report Templates and Examples image
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12 Best Field Service Report Templates and Examples

Streamline job tracking with the right field service report template and examples. Get accurate, professional reports to keep your operations running smoothly.

Defining and Tracking Critical Field Service Metrics & KPIs image
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Defining and Tracking Critical Field Service Metrics & KPIs

Analyzing field service KPIs paints a picture of where your field service company is and where it’s going. Learn which ones you should track, why, and how.

10 Best Excel Field Service Report Templates + Pros & Cons image
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10 Best Excel Field Service Report Templates + Pros & Cons

Find the best options for field service report templates in Excel. Download, customize, and streamline reporting for your field service team today.

Field Service Reports: A Guide to Writing and Using Them image
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Field Service Reports: A Guide to Writing and Using Them

A field service report is a key document for building relations with clients and improving your services. Learn how to write and use one effectively.

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Field Service Software Pricing & Comparison Shopping Guide

Field service software pricing depends on several factors. Learn what those are and how to weigh them against a software’s features to get the best value.

Guide to HVAC Service Reporting: Smarter Jobs, Stronger Ops image
Business Toolkit

Guide to HVAC Service Reporting: Smarter Jobs, Stronger Ops

A guide to HVAC service reporting that shows how top contractors capture, connect, and use reports to power every part of their field service operation.

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8 Best Field Service Booking Software Tools for Contractors

Explore the 8 best field service booking software tools for contractors. Compare features, pricing, and find the right fit for scheduling and dispatching.

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8 Best Electrical Service Booking Software to Run Jobs Tight

Discover 8 of the best electrical service booking software picks for contractors. Built for field pros handling installs, dispatch, and day-to-day chaos.

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8 Best Field Service Billing Software to Get Paid Faster

Explore the 8 best field service billing software picks that help contractors send invoices faster, reduce admin work, and improve cash flow from day one.

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