Built for the Heroes of Fire & Life Safety

Fire protection software is a tool used to consolidate and automate all necessary aspects of fire safety field service work — including scheduling, dispatching, estimating, invoicing, payments, customer management / CRM, time tracking, and technician mobile apps — into a single platform.

Many field service solutions have features that cover these needs, but a quality fire safety software will help fire safety business owners and managers save time and resources by automating the typically manual work required in fire safety field service, like scheduling maintenance for your service agreements, dispatching fire safety workers to respond to jobs and issues, and consolidating estimates, invoices, and payments in a single platform for your customers.

The biggest way software helps an FLS business is through the time saving of critical operations where the minutes saved on each individual task repeated throughout the week really adds up to exponential time savings throughout the month.

Scheduling, dispatching, proposal, service notes - automating all of these processes really adds up, which means you can do more work with a smaller team, or scale and grow as you add more business - all while wasting less time.

A software that includes a CRM with pipeline capabilities can also be extremely powerful for growing operations, because you can identify real prospects in your area, and use the information about their service or maintenance agreements to determine how your business could help them instead.

The most common benefits our customers see are an increase in revenue through more efficient scheduling and use of your workforce, but there are some benefits that FLS & fire safety teams should specifically look to gain from the use of an FLS software:

• Centralize inspection data for AHJ audits
• Build custom forms that are compliance with NFPA reports
• Techs can identify customer system deficiencies and make recommendations for work and future maintenance that keeps your customers compliant
• Build automated maintenance schedules for your customers
• Assign the closest fire safety technician to the work order
• Optimize tech routes while they are out on the job
• Custom workflows your techs can use while in the field to provide better customer service
• Techs can access all customer information and history instantly, and demonstrate clear value to customers with a trackable service history
• Provide detailed and custom reports and dashboards so you can track the key metrics most important to you and your team to improve future operations

BuildOps is built specifically for commercial contractors, and fire safety contractors are one of our key customers that love the product. Our team designed a detailed onboarding process for fire safety teams, and we provide continuous support as you get familiar with the platform.

One of the standout BuildOps features our fire safety customers particularly love is our Smart Dispatch tool, which uses AI to automatically plug and place your fire safety techs into an ideal schedule based on their qualifications, availability, and what will save the most travel time. You can have an optimized dispatch schedule for your week in literally the click of a button and a matter of seconds, rather than spending hours and dealing with the constant schedule changes that come with fire safety work.

Every company is different, so our onboarding team spends time understanding how your operation runs and then collaborates with your team to integrate the software into your existing process. 

This shortens the learning curve significantly and eliminates frustration that can happen when moving to a new platform from your existing one, or starting from scratch with a new fire safety software.

BuildOps seamlessly integrates with many popular accounting solutions including QuickBooks, Sage, Vista, Spectrum, and more.