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Jake Piehnik

Sr. Staff Product Manager

Jake Piehnik, Senior Staff Product Manager at BuildOps, brings frontline insight and product vision to every release. With experience in field service management and AI analytics at Parsable, Jake understands the day-to-day demands of service teams. At BuildOps, he’s focused on tools that increase technician productivity, improve service delivery, and make operations run smoother for contractors nationwide.

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Business Toolkit

Top 5 Remote Field Service Software for Pros & Contractors

Explore the 5 best remote field service software tools built to connect your entire team, keep jobs on track, and work smarter—anywhere and in real-time.

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Business Toolkit

5 Best Field Service Mobility Software for On-the-Go Teams

Discover the 5 best field service mobility software options designed to keep techs connected, jobs moving, and operations efficient—no matter the location.

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Business Toolkit

9 Best Field Service Ticketing Systems: Key Benefits & Tools

Discover how a field service ticketing system boosts efficiency and streamlines operations for service teams with the right tools and essential features.

8 Best Field Service Reporting Software for Contractors image
Business Toolkit

8 Best Field Service Reporting Software for Contractors

Explore 8 of the best field service reporting software picks that help contractors document jobs, stay on schedule, and keep teams synced in real time.

How to Choose the Right Field Service Manager Software image
Business Toolkit

How to Choose the Right Field Service Manager Software

Find the best field service manager software to streamline scheduling, dispatching, invoicing, and job tracking—boosting efficiency, accuracy, and profits.

8 Best Field Service Management Solutions for Contractors image
Business Toolkit

8 Best Field Service Management Solutions for Contractors

Discover the best field service management solutions to simplify scheduling, streamline jobs, and boost profits. Find the perfect FSM tool for your team.

Choosing the Best Field Workforce Management Software image
Business Toolkit

Choosing the Best Field Workforce Management Software

Discover the best field workforce management software to streamline scheduling, track your team, and simplify job management for your business.

Field Service Asset Management: Top Tools & Best Practices image
Business Toolkit

Field Service Asset Management: Top Tools & Best Practices

Learn how to take control of your tools, teams, and operations with a complete guide to field service asset management—built for commercial contractors.

Mastering Field Service Routing: Your Ultimate Guide image
Business Toolkit

Mastering Field Service Routing: Your Ultimate Guide

Boost business efficiency and cut costs with this guide to field service routing—best practices, tools, and strategies for seamless scheduling and dispatch.

8 Best Field Service iOS Apps for Reliable Job Updates image
Business Toolkit

8 Best Field Service iOS Apps for Reliable Job Updates

Explore 8 of the best field service iOS-compatible apps that help contractors & their teams stay fast, accurate, and fully connected—built for real work.

10 Best Field Service Apps to Boost Tech Productivity image
Business Toolkit

10 Best Field Service Apps to Boost Tech Productivity

Find the best field service apps for technicians. Discover top tools to simplify tasks, improve productivity, and keep teams connected in real-time.

The Complete Guide To Master Field Service Management image
Business Toolkit

The Complete Guide To Master Field Service Management

Learn about the components of field service management including strategies, the best software & tools, how best to measure operational success, and more.