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Jake Piehnik

Sr. Staff Product Manager

Jake Piehnik, Senior Staff Product Manager at BuildOps, brings frontline insight and product vision to every release. With experience in field service management and AI analytics at Parsable, Jake understands the day-to-day demands of service teams. At BuildOps, he’s focused on tools that increase technician productivity, improve service delivery, and make operations run smoother for contractors nationwide.

The Complete Guide To Master Field Service Management image
Business Toolkit

The Complete Guide To Master Field Service Management

Learn about the components of field service management including strategies, the best software & tools, how best to measure operational success, and more.

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Business Toolkit

Deep Dive In The Field Service Management Market & Industry

An expert overview of the state of the field service management market based on research, industry reports, forecasts, trends, drivers, and challenges.

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Business Toolkit

8 Best Open Source Field Service Management Software

Discover how open source field service management gives you full control, cuts vendor lock-in, and helps you build workflows that match your operation.

The Essential Guide to HVAC Field Service Management image
Business Toolkit

The Essential Guide to HVAC Field Service Management

Stay ahead with this comprehensive guide to HVAC field service management—best practices, tools, and tips to streamline operations and boost efficiency.

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Top 6 HVAC Web-Based Software Tools for Contractors

See how HVAC web-based software helps contractors stay ahead with faster dispatching & scheduling, efficient invoicing, and real-time job tracking.

8 Best Refrigeration Service Management Software Tools image
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8 Best Refrigeration Service Management Software Tools

Explore the 8 best refrigeration service management software solutions built to streamline dispatching, improve workflows, and empower field teams daily.

How and Why to Use a Field Service Dashboard for Your Ops image
Business Toolkit

How and Why to Use a Field Service Dashboard for Your Ops

A field service dashboard can streamline your operations by consolidating critical information and actions. This article gives an overview of how to do so.

12 Best Field Service Report Templates and Examples image
Business Toolkit

12 Best Field Service Report Templates and Examples

Streamline job tracking with the right field service report template and examples. Get accurate, professional reports to keep your operations running smoothly.

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Business Toolkit

Defining and Tracking Critical Field Service Metrics & KPIs

Analyzing field service KPIs paints a picture of where your field service company is and where it’s going. Learn which ones you should track, why, and how.

10 Best Excel Field Service Report Templates + Pros & Cons image
Business Toolkit

10 Best Excel Field Service Report Templates + Pros & Cons

Find the best options for field service report templates in Excel. Download, customize, and streamline reporting for your field service team today.

Field Service Reports: A Guide to Writing and Using Them image
Business Toolkit

Field Service Reports: A Guide to Writing and Using Them

A field service report is a key document for building relations with clients and improving your services. Learn how to write and use one effectively.

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Business Toolkit

Field Service Software Pricing & Comparison Shopping Guide

Field service software pricing depends on several factors. Learn what those are and how to weigh them against a software’s features to get the best value.