The best contractors don't just adopt tools. They master them.

That's the difference between a team that uses BuildOps and a team that runs on it — where every dispatcher, office manager, and admin knows exactly how to move through their day without slowing down. Where new hires get sharp fast. Where the whole back office operates with the kind of confidence that keeps jobs moving and cash flowing.

BuildOps Academy was built to get your team there faster.

We just rebuilt Academy from scratch. 

The new version is organized around role-based learning paths — so a dispatcher gets dispatcher content, an office manager gets office manager content, and nobody wastes time on courses that don't apply to their day.

Each course is short, video-based, and focused on one topic. Each path has a clear sequence. And it's all self-paced — your team learns on their schedule, whether that's during onboarding or six months down the road when you bring someone new on.

Who It's For

Academy is built for the people running BuildOps day-to-day — your dispatchers, office managers, service coordinators, and project admins. The ones keeping jobs moving, invoices going out, and schedules straight.

Field management can benefit too, and we encourage techs to complete the mobile app modules. But the core of Academy is built for the back office — because that's where platform proficiency has the biggest ripple effect on your whole operation.

Why It Matters

The contractors getting the most out of BuildOps are the ones whose teams know the platform cold. Every feature used well is time back. Every workflow your team can run confidently is one less bottleneck, one less question, one less delay.

Academy gives your team a structured way to build that confidence — and keep building it as BuildOps grows. It's also the fastest way to ramp new hires. Point them to their learning path on day one, and they're contributing sooner.

What's Included

• Short, focused video courses — one topic at a time
• A launch webinar with a full walkthrough and open Q&A

Your CSM or Implementation Manager can also enroll users directly and help figure out which paths make sense for your team.