Technician in safety vest and helmet checking pressure gauges on refrigeration system pipes.

Refrigeration

Your coolers.
Your compliance.
One connected system

From walk-ins and display cases to refrigeration racks, BuildOps connects service, asset-level tracking, and projects in one AI-native platform. Built for commercial refrigeration, where downtime means spoilage and compliance can't be an afterthought.

Refrigeration operations

When product is on the line, patchwork tools cost you more than time

The problem
The Solution
The problem

EPA requires asset-level refrigerant logs for every appliance over 50 pounds. You're tracking it on spreadsheets, clipboards, or not at all.

The Solution

Digital refrigerant tracking

→ Track refrigerant type, amount, and activity by asset — so your records are digital, tied to equipment, and ready when a customer or regulator asks.

The problem

A walk-in goes down at 2 a.m. The office scrambles. The wrong tech shows up without the right certs or parts. Product spoils.

The Solution

Smart emergency dispatch

→ Match every emergency dispatch to the right tech by EPA certification, skill, location, and availability. Automatically. Day or night.

The problem

The job closed three days ago. The invoice still hasn't gone out. Materials weren't tracked. The customer is already calling.

The Solution

Same-day invoicing

 → Techs close out work on mobile. Time, parts, refrigerant used, and photos sync instantly, so billing starts the same day the compressor starts running again.

TRUSTED BY

CALL TO COLD CHAIN

Every workflow, connected

AI that already knows your business

OpsAI is built into BuildOps. It already knows your jobs, your crews, and your data. It handles the busywork, flags what matters, and keeps your team focused on the work that actually moves the needle.

OpsAI field icon
OpsAI for Field
OpsAI service icon
OpsAI for Service
OpsAI finance icon
OpsAI for Finance
OpsAI sales icon
OpsAI for Sales
Chat interface titled 'OpsAI Smart Recap Generated' showing a user query about last 3 visits, with steps analyzing visits and creating summary, and details of two visits describing maintenance and system checks.

Service that scales without slipping

More service work only pays off if margins hold and customers come back. BuildOps keeps every job on track from first dispatch to final invoice, so growth doesn't come at the cost of control.

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Work Order Closeout
Asset management icon
Asset Management
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Preventative Maintenance
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Schedule & Dispatch
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Purchasing & Inventory
Dispatch schedule table with worker names, job sites, and service types from 7am to 11am.

Full visibility across every job

Most contractors find out about problems when they're over budget. BuildOps flags what's slipping across every job in real time, so you can act before it hits the margin.

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Field Execution
Resource Planning
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Document Control
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Materials & Subcontracts
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Project Financials
Project management screenshot

Get paid as fast as your crews work

Too many contractors finish a job and chase paperwork for days. BuildOps keeps time tracking, procurement, and invoicing moving in real time, so the money follows the work, not the other way around.

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Invoicing
Procurement and inventory icon
Procurement & Inventory
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Time Tracking
Financials screenshot

Find, quote, and close more work

Good contractors lose deals not because they can't do the work, but because follow‑ups slip and quotes go cold. BuildOps keeps your pipeline moving so the right jobs don't get away.

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Quote to Contract
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Customer Relationship Mgmt
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Sales Pipeline Management
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Pull Through Work
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Sales to Operations Handoff
CRM screenshot

What makes BuildOps different

Built from the ground up for contractors who run projects, service, and everything in between. Not adapted. Made for the work.

Commercial work isn't an add‑on

Most platforms started in residential and stretched to fit. BuildOps starts with the complexity of commercial work.

Run the work in one connected system

Field, office, finance, and sales — all in one place. No duct-taped tools, no double entry, no dropped balls.

OpsAI is built in, not bolted on

OpsAI is already in your workflows. It recaps the day, calls out risks, and gives every role a clear next step.

integrations

Your cold chain and compliance data, tied into your ERP

BuildOps integrates with leading ERPs like Sage, Vista, and QuickBooks so your field and financial data stay perfectly in sync.

Common Questions

Refrigeration operations
questions, answered

How does BuildOps handle integration with my existing ERP (Sage, Viewpoint, etc.)?

BuildOps syncs field data — labor hours, POs, invoicing — directly with your ERP's job costing and payroll modules. Data flows both ways, keeping financials accurate without manual re-entry.

What is the typical implementation timeline?

Most refrigeration contractors are live within 8–12 weeks. We map your data, configure workflows to match your operation, and train your crew — office and field alike.

Is the platform's AI (OpsAI) ready for use now?

Yes. OpsAI is live across dispatch, invoicing, and job documentation. It learns from your data to flag issues, suggest actions, and cut busywork — getting sharper with every job.

How do you ensure high adoption rates among field technicians?

The mobile app was built so even the least tech-savvy tech can use it. Gated workflows guide every step. Most crews are comfortable within one or two training sessions.

How secure is our operational and financial data?

BuildOps is SOC 2 Type 1 certified with enterprise-grade encryption for data in transit and at rest. Role-based permissions ensure your team only sees what they need — your data stays yours.

Can BuildOps handle refrigerant tracking and EPA compliance?

Yes. Track refrigerant type, amount, and activity at the asset level. Pull reports by customer, property, or equipment to support audits and drive proactive equipment replacement conversations with your customers.