Most contractors don't have a reporting problem. They have a visibility problem.

Leaders drown in reports on cash exposure, margin risk, and operational performance. These leaders lack consistent, live visibility into how the business is running before problems reach the P&L. The average shop spends weeks chasing numbers. Best-in-class shops see that number the day that work happens.

Join BuildOps on September 9 for a live conversation between Alex Crumb and Brendan Kelley, built around data from 1,500+ commercial contractors in the Torque 2026 Benchmark Report. You'll leave knowing which five numbers every leader should see without asking and which one to watch first.

What you'll learn

• The five numbers, in context: job profitability, billing status, crew utilization, open quotes, and margin by job; what they mean and what they're hiding
• Where the gap is: service DSO runs 66.4 days at the average shop and 25 at best-in-class; best-in-class earns 65% more revenue per tech on the same headcount
• What the gap costs: for a $10M, 30-tech shop, moving from average to best-in-class is worth $700K+ per year plus a one-time cash release of about $1.1M
• What to do Monday: which number to watch first, and where to start without a big software project

Who should attend

This session is for commercial contractors who want one clear read on the business without rebuilding all their spreadsheets.

• Owners and executives who want to see cash exposure and margin risk in motion, not at month-end
• CFOs and controllers tracking the cost of slow billing and wide-open WIP against field output
• Operations leaders who want to know whether their crew utilization and job close times are where they should be
• Service managers looking for a consistent view across branches or a growing crew