Webinars
Where Are You Losing Money? The 5 Numbers You Should See Without Asking
Best-in-class contractors collect 62% faster, close jobs 48% sooner, and earn 65% more revenue per technician. This session breaks down the five numbers behind the gap—and what they're worth.
Most contractors don't have a reporting problem. They have a visibility problem.
The average shop spends weeks chasing numbers. Best-in-class shops see those numbers the day the work happens. In this recorded session, Alex Crumb and Brendan Kelley walk through data from 1,500+ commercial contractors in the Torque 2026 Benchmark Report to show which five numbers every leader should see without asking—and which one to watch first.
What you'll learn
- The five numbers, in context: job profitability, billing status, crew utilization, open quotes, and margin by job; what they mean and what they're hiding
- Where the gap is: service DSO runs 66.4 days at the average shop and 25 at best-in-class; best-in-class earns 65% more revenue per tech on the same headcount
- What the gap costs: for a $10M, 30-tech shop, moving from average to best-in-class is worth $700K+ per year plus a one-time cash release of about $1.1M
- What to do Monday: which number to watch first, and where to start without a big software project
Who this is for
This session is for commercial contractors who want one clear read on the business without rebuilding all their spreadsheets.
- Owners and executives who want to see cash exposure and margin risk in motion, not at month-end
- CFOs and controllers tracking the cost of slow billing and wide-open WIP against field output
- Operations leaders who want to know whether their crew utilization and job close times are where they should be
- Service managers looking for a consistent view across branches or a growing crew
