TORQUE 2026 · THE COMMERCIAL CONTRACTOR BENCHMARK REPORT
Is 65% More Revenue Sitting in the Crew You Already Have?
Built on real operating data from 1,500+ commercial specialty contractors, Torque 2026 benchmarks cash flow, field productivity, and growth, so you can see exactly where your shop stands, and what closing the gap is worth.
BENCHMARK HIGHLIGHTS
How Top Contractors Pull Ahead
Field Productivity
Every technician is worth more. When the field stops calling the office for answers, best-in-class shops turn one crew into significantly more billable output.
Cash Velocity
The money comes in faster. One connected system turns finished work into an invoice — and cash — the same week, not the next month.
Sales & Growth
You win more of what you chase. With pricing and job history on hand, quotes go out faster and close at a materially higher rate.
What's inside
- The 9 benchmarks that separate average shops from best-in-class: revenue per technician, service DSO, job cycle time, tech-to-back-office ratio, quote-to-close win rate, maintenance agreement penetration, and more
- A five-level performance model, from "Running on Instinct" to "Built to Scale", to help you place your shop and see what to fix first
- Segment cuts for small (1–10 techs), mid-size, enterprise, and strategic contractors, so you can benchmark against shops your size
- The dollar value of closing the gap: a $10M contractor with 30 technicians can unlock an estimated $700K+ in additional annual profit, plus a one-time $1.1M cash release as DSO compresses
“BuildOps gives us leverage. Full stop”.
Go deeper: Inside Torque 2026
Join Colin Piper, CMO at BuildOps, and Jeff Collins, VP of Value Engineering, for a 30-minute session on what the Torque 2026 Commercial Contractor Benchmark Report findings actually mean for your P&L.
Access the toolkit
See where your shop stands.
Get the full Torque 2026 Commercial Contractor Benchmark Report. free.