Commercial HVAC/mechanical, electrical, fire/life safety, and plumbing businesses are all feeling the same squeeze: slow cash, maxed-out crews, and back offices that grow every time the field does.

To find out what the best teams are doing differently, we benchmarked 1,500+ contractors across nine core KPIs — from DSO to revenue per tech to win rate. The result is Torque 2026: the clearest picture yet of what separates average shops from top performers.

In this session, we walk through those benchmarks and what changing just a few numbers could mean for your business over the next 12–24 months.

What you'll learn

• Where contractors like you actually sit today across nine key benchmarks.
• How improving a single KPI — like DSO, revenue per tech, or win rate — translates into real dollars and crew capacity for a ~$10M, ~30-tech business.
• Practical changes top contractors are making right now to speed cash, protect technician time, and grow without adding more overhead.
• How to use the benchmark framework to spot your widest gaps and choose the first two or three moves that matter most.

Who should watch

• Owners and GMs who want a clear, data-backed picture of where their business stands and where the upside is.
• Finance and billing leaders who care about DSO, cash flow, and earning more per job without adding headcount.
• Service and project managers looking for practical ways to protect technician time and take on more work with the crews they already have.