Their Challenge
Jackson Mechanical, a service provider in OKC with 83 employees and 63 service trucks, services diverse clients, from large hospitals to small cleaners. Despite their scale, they struggled with outdated, paper-based management systems.
“Before BuildOps, we had colored folders – very old school,” says Project Manager Travis Fuksa. “If something wasn’t on the original ticket, that information would be gone.”
Why They Chose BuildOps
- Centralized Information: A unified platform for all essential information such as contracts, tickets, and asset details, enhancing both billing and customer relations.
- Real-Time Project Tracking: BuildOps offers live tracking of job progress, allowing for immediate adjustments and enhanced project oversight.
- Enhanced Communication: Seamless communication across different teams and locations, crucial for a company with a large workforce and diverse client base.
Our Impact
- Efficiency: 50% reduction in the time taken to create a job and get it scheduled.
- Growth: 30% growth in revenue along with the capacity to handle twice as many service tickets as before.
- Profitability: Significantly improved profit margins through better project and cost management.
“With BuildOps, we feel like we can go after anything. The sky is the limit as far as the size of the project.” — Travis Fuksa, Project Manager at Jackson Mechanical
We had the opportunity to join the team over at Jackson Mechanical at their head office in Oklahoma City to see firsthand how smooth their operation has become since their implementation with the BuildOps platform: