Every time you add a field tech, does someone need to be added in the office?

Every new technician means more POs, more invoices, and more payments to match—until the only fix seems like another office hire. But that instinct is exactly what holds margins flat.

The real question isn't how much office support you can add. It's how much field revenue each office person can carry.

Join BuildOps on August 26 for a practical look at how top-performing contractors grow the field without letting back-office work cap their growth.

What you'll learn

• How to calculate your tech-to-back-office ratio and see how much field revenue each office person carries
• Where you stand: 4.77:1 is the industry average; 6.75:1 is the top 20%—a 42% difference in leverage
• The three workflows that most often create back-office creep: purchase-order entry, invoice writing, and payment matching
• How to move your team from chasing paperwork to managing exceptions, decisions, and customers

Who should attend

This session is for commercial contractors who are growing—or planning to—and want to know whether the next hire should be a tech or an admin.

• Owners and GMs who want to grow field revenue without watching overhead climb alongside it
• Operations leaders managing dispatch, billing, and coordination across a growing crew
• CFOs and controllers tracking the cost of every admin hire against field output
• Service managers feeling the pull of "we need another person in the office" every time a truck gets added