FIELD SERVICE MANAGEMENT SOFTWARE
Every call covered, every dollar billed
Dispatch the right tech, close jobs without the paperwork chase, and turn maintenance agreements into steady revenue. BuildOps connects every step so nothing falls between the cracks.
Built for Service, Start to Finish
One place to dispatch, track, and get paid
From emergency calls to planned maintenance, BuildOps gives your team one place to dispatch, track, close out, and bill. Nothing gets lost between steps.
Asset Management
With full service history, specs, and warranty data on every unit, techs arrive with context and the office tracks the complete asset picture.
Preventative Maintenance
Automated PM scheduling keeps agreements current and turns deficiency findings into quoted work.
Schedule & Dispatch
Match techs to jobs by skill, certs, and distance to the job.
Purchasing & Inventory
Track parts used, create POs on the spot, and keep material costs tied to the job automatically.
Work Order Closeout
Gated workflows move jobs from open to billed — nothing skipped, nothing needs office cleanup.
OpsAI for Service
AI that flags unbilled work, writes invoice summaries, and keeps dispatch one step ahead.
Proven Results
Real results from real service operations
"We've seen an increase in day-to-day operations efficiencies that's going to add up to significant savings in time and energy over the course of a year."
"If we didn't have BuildOps and the additional cyber security they give our company, we would be dead in the water."
"The ability to produce reports either on an individual job basis, a quarterly basis, or a project basis is something we'd never seen before in other software that we've used."
"We've cut down in our receivables from about 120 days to 30 days on average."
"Before we knew it, we were seeing quicker turnaround times on job closeout and a huge improvement in the time it took for quotes to be accepted by our customers."
"With BuildOps, we feel like we can go after anything. The sky is the limit as far as the size of the project."
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"BuildOps gave us an all‑in‑one system for both service and projects. Once we saw that, it was a no‑brainer."
"With the integration of BuildOps and Sage Intacct, our accounting system, we've been able to speed up the time it takes for us to bill customers."
"Our consulting division increased 300% because we were able to free up more time from the office to help other customers."
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"Sometimes systems promise you the moon, then you use them and see the weaknesses. It's been the exact opposite with BuildOps. Everything we wanted it to do, it could do."
"We used to be two weeks behind on job costing. Now we're up to date daily."
What makes BuildOps different
Built from the ground up for contractors who run projects, service, and everything in between. Not adapted. Made for the work.
Commercial work isn't an add‑on
Most platforms started in residential and stretched to fit. BuildOps starts with the complexity of commercial work.
Run the work in one connected system
Field, office, finance, and sales — all in one place. No duct-taped tools, no double entry, no dropped balls.
OpsAI is built in, not bolted on
OpsAI is already in your workflows. It recaps the day, calls out risks, and gives every role a clear next step.
Zero-Downtime Migration
Switch systems without missing a single dispatch
The biggest risk to your operation is staying on a broken system. Our team migrates customer records, asset history, and active agreements to BuildOps with zero downtime.
Customer & asset history
We import your full customer and asset records so techs have complete service history from day one.
Active agreement cutover
Live agreements transfer in phases so scheduled maintenance and billing never skip a beat.
ERP backbone sync
We handle the handshake with your accounting software so your financial ledger stays the single source of truth
Service Management
Dispatch, assets, and maintenance. One connected loop.
Common Questions
Your top questions about service management
How does BuildOps handle integration with my existing ERP (Sage, Viewpoint, etc.)?
BuildOps syncs with your ERP — Sage, Vista, QuickBooks, and more. Field data flows directly into job costing and payroll modules, so your books stay accurate without manual re-entry.
What is the typical implementation timeline?
Most commercial contractors go live within 8–12 weeks. Your dedicated implementation manager handles data migration, workflow setup, and team training — your operation never stops.
Is the platform's AI (OpsAI) ready for use now?
Yes. OpsAI is live — writing invoice summaries, recapping tech visits, and helping dispatchers match the right tech to every job. It works inside your existing workflows, not on top of them.
What should I look for in service company software?
Dispatch, asset tracking, preventive maintenance, work orders, and invoicing — in one system. The best service contractor software connects the field to billing without bolt-on tools.
What is service management software?
Service management software helps contractors schedule, dispatch, track assets, and bill from one platform — replacing spreadsheets and paper with one shared view across office and field.
What's the best service business management software for contractors?
For commercial work, BuildOps is purpose-built for multi-trade service operations. Residential-focused tools like Housecall Pro serve smaller shops with simpler workflows.