Plumber in a high-visibility vest and hard hat working on a black pipe in an industrial basement.

Plumbing

Built for the crews who keep it all flowing

From backflow preventers and water heaters to ground-up site utilities, BuildOps connects dispatch, service, and projects in one AI-native platform. Built for commercial plumbing, where emergency calls don't wait and every job touches code.

Plumbing Operations

Emergency calls and install jobs don't run themselves

The problem
The Solution
The problem

A main breaks. Your best tech is an hour away. The office is guessing.

The Solution

Dispatch without the scramble

→ Match every dispatch to the right plumber by skill, location, and availability. Automatically.

The problem

Backflow certifications expire. Inspection records get buried. Renewals slip.

The Solution

Backflow tracking built in

→ Track backflow devices by property, schedule recurring maintenance visits, and keep service history tied to each asset — so nothing slips between renewals.

The problem

The top-out is done, the inspector’s signed off, but the invoice still hasn’t gone out.

The Solution

Invoice lag killer

→ Techs close out work on mobile. Time, parts, and photos sync instantly so billing starts the same day.

TRUSTED BY

CALL TO CLOSEOUT

Your whole operation. Here

AI that already knows your business

OpsAI is built into BuildOps. It already knows your jobs, your crews, and your data. It handles the busywork, flags what matters, and keeps your team focused on the work that actually moves the needle.

OpsAI field icon
OpsAI for Field
OpsAI service icon
OpsAI for Service
OpsAI finance icon
OpsAI for Finance
OpsAI sales icon
OpsAI for Sales
Chat interface titled 'OpsAI Smart Recap Generated' showing a user query about last 3 visits, with steps analyzing visits and creating summary, and details of two visits describing maintenance and system checks.

Service that scales without slipping

More service work only pays off if margins hold and customers come back. BuildOps keeps every job on track from first dispatch to final invoice, so growth doesn't come at the cost of control.

Work order closeout icon
Work Order Closeout
Asset management icon
Asset Management
Preventative maintenance icon
Preventative Maintenance
Schedule dispatch icon
Schedule & Dispatch
Purchase and inventory icon
Purchasing & Inventory
Dispatch schedule table with worker names, job sites, and service types from 7am to 11am.

Full visibility across every job

Most contractors find out about problems when they're over budget. BuildOps flags what's slipping across every job in real time, so you can act before it hits the margin.

Field execution icon
Field Execution
Resource Planning
Document control icon
Document Control
Materials and subcontracts icon
Materials & Subcontracts
Project financials icon
Project Financials
Project management screenshot

Get paid as fast as your crews work

Too many contractors finish a job and chase paperwork for days. BuildOps keeps time tracking, procurement, and invoicing moving in real time, so the money follows the work, not the other way around.

Invoicing icon
Invoicing
Procurement and inventory icon
Procurement & Inventory
Time tracking icon
Time Tracking
Financials screenshot

Find, quote, and close more work

Good contractors lose deals not because they can't do the work, but because follow‑ups slip and quotes go cold. BuildOps keeps your pipeline moving so the right jobs don't get away.

Quote to contract icon
Quote to Contract
Customer relationship management icon
Customer Relationship Mgmt
Sales pipeline icon
Sales Pipeline Management
Pull through work icon
Pull Through Work
Sales operations handoff icon
Sales to Operations Handoff
CRM screenshot

Proven Results

Real-world impact for
plumbing teams

"BuildOps covers every aspect of both project management and service jobs, and has really helped our company organize our day-to-day workflow."

Beth Morris, JL Minter

"Before, everything was on me—sales, ops, you name it. But with BuildOps, I can finally delegate. I still see what's going on, but I don't have to be in the middle of everything."

Kevin Alsobrooks, JBS Plumbing

"Our very ambitious goal is going nationwide. I know BuildOps is going to take us there. We have the system. There is nothing that's going to stop us now."

Alfred Molina, Service 1st

"We're able to see the big picture all in one place no matter where we are. It's allowed us to feel a lot more comfortable stepping away if we need to for any given reason."

Jonathan Clark, Omnia Mechanical Group

What makes BuildOps different

Built from the ground up for contractors who run projects, service, and everything in between. Not adapted. Made for the work.

Commercial work isn't an add‑on

Most platforms started in residential and stretched to fit. BuildOps starts with the complexity of commercial work.

Run the work in one connected system

Field, office, finance, and sales — all in one place. No duct-taped tools, no double entry, no dropped balls.

OpsAI is built in, not bolted on

OpsAI is already in your workflows. It recaps the day, calls out risks, and gives every role a clear next step.

integrations

Your service and install data, piped straight to your ERP

BuildOps integrates with leading ERPs like Sage, Foundation, and QuickBooks, so field and financial data stay in sync.

Common Questions

Plumbing ops
questions, answered

How does BuildOps handle integration with my existing ERP (Sage, Viewpoint, etc.)?

BuildOps syncs field data — time, POs, invoicing — directly with your ERP's job costing and payroll modules. Data flows both ways, keeping financials accurate without manual re-entry.

What is the typical implementation timeline?

Most plumbing contractors are live within 8–12 weeks. We map your data, configure workflows to match your operation, and train your crew — office and field alike.

Is the platform's AI (OpsAI) ready for use now?

Yes. OpsAI is live across dispatch, invoicing, and job documentation. It learns from your data to flag issues, suggest actions, and cut busywork — getting sharper with every job.

How do you ensure high adoption rates among field technicians?

The mobile app was built so even the least tech-savvy tech can use it. Gated workflows guide every step. Most crews are comfortable within one or two training sessions.

How secure is our operational and financial data?

BuildOps is SOC 2 Type 1 compliant with enterprise-grade encryption for data in transit and at rest. Role-based permissions ensure your team only sees what they need — your data stays yours.

Can BuildOps manage both high-volume service and complex build phases?

That's the core of what we do. Service, maintenance, and construction all run on one platform with shared data. Your dispatch board and project dashboard talk to each other natively.